TCL vs Skyworth The Comparison: Technology and Company Profile

Skyworth vs TCL

Skyworth and TCL are among the well known Chinese brand with head office facing each other in Shenzhen’s High Tech Industrial Park known as “Silicon Valley of China”. Skyworth was founded in 1988 while TCL was founded in 1981 as TTK Home Appliances Limited.

Skyworth Products and Employees vs TCL Products and Employees

Skyworth Group has more than 40,000 employees worldwide and its primary business includes development and manufacturing of consumer electronics, smart TV’s, air-conditioners, refrigerators, washing machines, display devices, digital set-top boxes, security monitors, network communication, semi-conductors, 3C (communication, computer, consumer) digital products, LED lighting etc.

While the TCL has more than 75,000 Employees around the world and it’s primary business includes consumer electronics, smart TV’s, air-conditioners, refrigerators, washing machines, display devices, small kitchen home appliances.

Skyworth Technology vs TCL Technology

About TCL Technology
In 2018, TCL unveiled its new Research and Development center in Poland known as the TCL Research Europe, the company’s largest R&D outside China. The TCL Research Europe focus on Artificial Intelligence (AI) partnering with Warsaw University of Technology, University of Warsaw and other universities.

Furthermore, in order for TCL to promote the long-term development of AI and enhance TCL’s technological capacity, the comopany also collaborated with University of Hong Kong and Chinese University of Hong Kong to stimulate investment in research and development and the identification of new applications and talent cultivation in AI.

TCL also partners with leading technology companies Google, Amazon, plus 28 R&D Centers, Over 10 Joint Laboratories. to provide high quality TV products with intelligent AI functions to consumers, including the newly-launched AI TVs.

About Skyworth Technology
While Skyworth, since way back in 1999 it already established Lab in Silicon Valley, USA.

In 2016, Skyworth have acquired Metz, a German old TV brand TV last year, it has applied “Skyworth + Metz” double-brand strategy in Europe, speeded up its market expansion in Europe and achieved a rapid growth against the trend.

Lately, in 2018 Skyworth is also partners with leading technology companies Google, Amazon, etc. Skyworth also perfectly positioned to build the big-screen AIoT(Artificial Intelligence of Things) ecosystem with Swaiot™, a unique technology model among industry peers.

Swaiot™ seamlessly connects with the entire ecosystem of AIoT(Artificial Intelligence of Things) and IoT(Internet of Things) devices, enabling users to view, control, and manage all their smart home devices from their television. With the unique TrensAI™ function, televisions can now create the Swaiot™ CENTER for interaction with other smart home devices.

Swaiot™ is supported by SKYWORTH’s cutting-edge AI technology, TrensAI™. TrensAI™ is the intelligent epicenter that powers a smart assistant which adapts to and anticipates users’ needs, allowing for effortless smart home management. The smart assistant can fluidly converse with users by voice with a high degree of accuracy thanks to its powerful AI natural language processing capabilities. It can even do so from a distance with enhanced far-field speech recognition. The technology can readily respond to spoken language and distinguish between voices of different household members, providing personalized responses based on each users’ individual characteristics.

Skyworth vs TCL Being a Leading Brand

Both Skyworth and TCL have claimed to be the number Brand in China. Number 3 in global sales volume and available in more than 160 countries worldwide. Here in the Philippines, both Skyworth, TCL and other Chinese brand is competing to second class TV brands. Please refer to this post; Philippines TV Market Share, Competition, Growth and Industry attractiveness.

Skyworth Product Lineup vs TCL Product Lineup

For product offering here in the Philippines, TCL have already established a complete lineup a few years ago. This includes, consumer electronics, smart TV’s, air-conditioners, refrigerators, washing machines, display devices, small kitchen home appliances.

While Skyworth, as of the writing, they only offered Smart TV’s. However, according to Skyworth Head Quarter, in mid 2019, Skyworth will also offer both washing machine and refrigerator.

Skyworth After Sales Service vs TCL After Sales Service

Skyworth After Sales Service
As of the writing, the Skyworth has an over 130+ authorized service center nationwide to meet your after sales service need. For urgent care, please call Skyworth’s main service center hotline at (02)555-1555. For mobile phone Skyworth has Globe, Sun and Smart. 09178612605, 09258348502 and 09199944710, respectively.

You can also send an e-mail to skyworth.serviceph@gmail.com or visit there main service center located at Skyworth Philippines, Bay 3, Omni Solid Services Inc., 8400 DR. Arcadio Santos Avenue, Brgy. San Antonio, Sucat, Parañaque, Metro Manila, Philippines.

TCL After Sales Service
As of the writing, the TCL has an over 150+ authorized service center nationwide to meet your after sales service need. For urgent care, please call TCL’s main service center hotline at (02)771-6888. For mobile phone user TCL has Globe, Sun and Smart. 09166929723, 09227248968 and 09084147995, respectively. You can also send an e-mail to phsupport@tcl.com.

Skyworth Warranty vs TCL Warranty

When it comes to warranty offered, both Skyworth and TCL offered 2 years limited warranty. 2 years warranty says it all for me.

Conclusion:

In my own opinion, a good brand is here to stay in the long run but the product not seeking an innovation will not survive. Since, both Skyworth and TCL have survive a decade competition to global market. It safe for me to say that both Skyworth and TCL a good brand.

However, the race to the future and innovation has no sign of stopping. And when talk about innovation and research, it’s sounds money. Yet this Chinese brand stay with few or little margin when it comes to sale profit since they’re offering TV at very affordable price.

We will see who will survive the next revolution.

Netflix, Hulu, Amazon and Apple TV Plus – Which video subscription service is better to fit your needs?

After years of speculation Tim Apple​ had finally announced Apple TV Plus – their very own version of TV or video streaming to heat up the already competitive online streaming landscape.

What do think about it, do you think that the AppleTV Plus will end the popularity of Netflix around the globe.

Or do you think do AppleTV Plus will also appealing to the masses like Apple iPhone?

Which do you think is better that perfectly fit to your need? Apple TV Plus? Netflix? Hulu? Amazon?

Since we all know that Apple is the most recognisable brands globally, and their offerings are always snapped up as soon as they’re released.

Do think it Apple TV plus will surpass Netflix, since they have already gained so much traction, enjoying the first movers’ advantage. Besides don’t forget Amazon prime video, Hulu and etc.

How Apple TV Plus become different from existing online video / TV streaming?

The Apple TV Plus will featuring Apple’s original programming — alongside a redesigned, more advanced Apple TV app at the Steve Jobs Theater. “As you can tell, today is going to be a very different kind of event,” Cook said to kick things off.

Apple TV Plus will be ad-free, available on demand, and viewable both online and offline. Apple plans to launch it in over 100 countries sometime this fall, though it did not disclose pricing today. But you’ll access Apple TV Plus through the redesigned Apple TV app on iOS, Mac, Roku, Fire TV, and televisions from various manufacturers.

What makes Netflix different to Apple TV Plus?

For the past years, Netflix has been the one true streaming behemoth, gobbling up its competition. Not only are they producing original & quality content, they are also banging in the big bucks internationally. Additionally, rights of popular overseas’ series are acquired to expand their catalogue.

Netflix strategically targeted the Spanish & Korean audience with popular series like Elite, Kingdom & many more.

How can I install Apple TV Plus to Skyworth Smart Android TV?

Probably this question will soon be heard around the Skyworth Call Center production area. And as expected some Skyworth customers might demand refund or change because they cannot install Apple TV Plus app to their Skyworth Smart Android TV.

In this post I just want to clarify, that Apple TV Plus won’t be installed in any Skyworth TV product. However there is a chance because Tim Apple have that it will access Apple TV Plus through the redesigned Apple TV app on iOS, Mac, Roku, Fire TV, and televisions from various manufacturers.

How can I install Apple TV Plus on my Samsung Smart TV?

In my opinion, this question might also being asked by some Samsung TV users. Probably it won’t have any chance since Samsung and Apple are rivals since the era of Smart phone. Furthermore, Samsung uses it’s very own tizen operating system. However, most of there new model now comes powered by Android Operating system.

Will Apple TV Plus comes available in LG Smart TV, Sony Bravia, Huewei Smart TV?

Probably this brand will work with Apple TV plus since Tim Cook said you’ll access Apple TV Plus through the redesigned Apple TV app on iOS, Mac, Roku, Fire TV, and televisions from various manufacturers.

I don’t know it is just my opinion since the brand on the list doesn’t have history of misunderstanding with Apple. In fact, Huewei CEO have found to own Apple products on her possession.

How to install Apple TV Plus to Coocaa Smart Android and other Chinese TV brand?

Chances are zero to some percent probability to installed Apple TV Plus to Coocaa and other Chinese brand.

Just remember Coocaa 2K Android Smart TV the 40S5G. This particular model is supposed to be a Netflix TV but being blocked because they didn’t pay the license. Likewise, the Skyworth 40E6, 40E6D, 40E3 and 40E3D are supposed to be the an Android Netflix TV but due to unpaid license it was blocked.

Therefore, the probability for these brand to pay the Apple TV plus is near Zero to none.

How to Apple TV Plus in Google Play store?

This “how to” question will surely revolves around across the internet one of this day. Once it goes live and released to the masses, people will start talking about it.

And the curious mind of the people will asked impossible questions such as “Can I download Apple TV Plus using my Android TV? Or Does it compatible with Android OS?”.

Let me answer those questions. No. Apple TV Plus will not be possible to install or be downloaded in any Android platform. Since, it carries Apple’s original code then it only compatible across Apple products.

If you want to use Apple TV Plus as your major entertainment in your living. Then my suggestion, buy a 4K Apple TV now which is available in there concept store nationwide and wait for the release.

What are the target customer of Apple TV Plus?

Probably they will follow what Netflix did. Maybe they’re already started shooting movies now and remaking old movie.

But in the meantime, Apple users are their main target customer. Let’s wait for the official announcement to be deliver by Tim Apple.

Philippines TV Market Share, Competition, Growth and Industry attractiveness

TV belongs to the category of household appliances. So the TV market size is closely connected to family quantity and population of the country.

At the moment of writing, Philippines has an around a total of 20 million families. Among them which are the 85 percent have already owned at least one TV set. Therefore, an around a total of 17 million families are TV users. Supposing TV’s life span will exist up to 10 years. This figure translate that annually, there are around a total of 1.7 million new TV to be buy that will share by different TV brand in the market. 

TV competition in Philippines Market

At the moment, the top three players occupy an around half of Philippines TV market, which as follows; Samsung, Sony and LG.

While the second class TV brands which acquires more or less 35 percent of the market are the following, Skyworth, Sharp, TCL, Haier and DEVANT.

And the rest of the TV market is competed by Changhong, Hyundai, Toshiba, Panasonic, EZY, Pensonic, HK TV, Nova, and many other TV brands.

TV Market growth rate and stage in growth cycle

According to the study Filipino people have an average age of 23 years old to form a family. Therefore, every year many young Filipino people have form a new family. This figure translate into the expectation of TV market here in the Philippines will grow at around 10 percent yearly.

TV Industry profitability in the Philippines

TV industry here in the Philippines comes in serious competition. There are more than 10 players in this market and each of them is going stronger every year. That’s why the industry profitability is very low. Almost half of them even face loses every year.

Analysis of TV competition and it’s environment.

Five forces in TV industry

The five factors of competition in the Philippine TV industry are the following;

  • Threat of new entrants to a market.
  • Bargaining power of suppliers.
  • Bargaining power of customers (“buyers”).
  • Threat of substitute products.
  • Degree of competitive rivalry.

Threat of new entrants: many new establish players are planning to jump into TV industry, such as Apple, Google, OEM brands and other China brands. However, compare with the mobile phones industry, the TV industry is more capital-concentrated and require a big scale to reach economic manufacturing. Therefore, the threat of new entrants is moderate.

Bargaining power of suppliers: The most important suppliers for TV industry are panel supplier and micro chip supplier. But compare to them, TV manufacturers are also strong. Therefore, bargaining power of suppliers is moderate.

Bargaining power of customers:  nowadays customers have many choices for choosing a TV. Thus their bargaining power is really high.

Threats of substitute products: more and more young Filipino people are spending less time watching TV program, movies or playing with video game. Instead, most young Filipino nowadays are spending more time in front their smart phones and laptops. Therefore, the substitution of smart phones and laptops to TV is really high.

Degree of competitive rivalry: as mentioned above, degree of competitive rivalry is very high. Price wars happened in the daily basis. And it turns out into a very few profit margin between companies that will probably resulting to cost cuts and lay off.

With the above information, the TV industry here in the Philippines is really tough for all kind of players. If one cannot able to cope with the competition it will surely fail to survive.

Identify drivers of change and it’s possible impact to the TV industry

As mentioned earlier in this post, the Philippine TV industry has positive development in the long term. The market will increase to an around 10 percent every year. And as the electronic commerce continue to improved, innovate and developed new technology that help the company to reduce cost, the industry will survive. But this innovation will also eliminate some jobs.

When it comes to the potential buyers, it is expected they’re a young people, thus they will be easy to accept new technologies, cool design, as well as excellent but affordable new brand from new players.

Other factors are the new TV technologies are emerging. Such as new display technology as ultra high definition (in short: UHD), OLED panel, new operation system such as Android OS. Those brands that cannot follow up the new technologies and develop their competitive product will face out.

And since, the introduction and the development of a new TV product and TV technology is come so fast. The TV model lifespan becomes shorter and shorter. Where in every 3 to 6 months a new model is introduced and the old model will change or gone obsolete. This factor may result and bring high challenges to the Research and Development department and the supply chain management department.

Major competing group and their strategies.

Samsung: Samsung is currently the leader in TV industry. Its strategy is technology leading orientation. It focuses on big size such as 46 inch to 80 inch TV. It always plans to introduce next generation display panel.

SONY: SONY plan to push UHD technology, which will have extreme clear picture quality as 4320*2160, known as 4K*2K.

Other Chinese brands as Skyworth, TCL and Haier, will focus on UHD technology too. At the same time, they will widely adopt Android operation system in their smart TV with very competitive price.

The factor of success in TV Industry

Technology and products

Like other consumer electronics product, good product is NO.1 factors to succeed in the competition.

Supply chain management

The product life time is becoming shorter and shorter. And the price is prone to mark down from time to time. Therefore, the supply chain management will play a key role in competition. The product is needed to deliver on time.

Sales and Marketing.

Sales and Marketing is another key factor. It should be fast and future oriented. Nowadays, sales and marketing style is changing rapidly. Billboard and bus or cab advertisement are gone obsolete rather they all go online. Likewise, the mortar and brick physical store is less effective. New generation embrace online stores.

After Sales

After sales service is always neglected and less priority when it comes to TV industry and other home appliances which I think a big mistakes. As a consumer, I care the most with my after sales.

TV Industry attractiveness and possible competitive strength

Industry attractiveness:

TV industry is an increasing industry. Philippines have the largest and youngest population. Which the market has positive prospect.

Competitive strength of Chinese Brand TV:

Low cost, to achieve it the manufacturing and labor cost is should be low but the quality will retain. Chinese TV brand is also active to adopt new technologies and develop new products. Finally, its company culture is aggressive and good at marketing.

Identify the strategic issues for TV Industry.

Since new technologies and products are emerging in TV industry, a new player should grasp the opportunities to overtake its competitors. As new brand in Philippine market, it should make itself product-oriented. It should also have strong supply chain management and ally its suppliers to win the competition. As a low brand profile, it should also focus on brand exposure as well as adopting aggressive marketing action. In short, it should make its products ”Excellent and Affordable” .

DIY Repair and Trouble shooting guide for Common LED TV Problem

LED TV brand that is prone to Defect

All LED TV brand is prone to defect and no such thing as tough LED TV. Remember they’re all made with the same material and powered with electricity. However, quality may vary with workmanship.

Currently the following LED TV brand that is available and well know to the market nowadays are the following; Samsung, Sony Bravia, Apple TV, LG, TCL, Haier, Sharp, Sanyo, Skyworth, Toshiba, Devant, Hisense, Xenon, Prestiz, Pensonic, Promac, Nova, N. Vision, H.K. TV, Panasonic, National, EZY, and many more Chinese brand TV.

I write this article for one thing in mind. That is to help you getting out of the frustrations or give you an idea of what is really happening on your LED TV, here are the complete list of problem or defect you are currently encountering or might be encountered in the future.

So let’s get started…

A helpful troubleshooting guide, symptoms of the defect, options you may want to choose to save money from further repair and DIY repair and troubleshooting is included on each topics.

Color Discoloration

Color discoloration is one of the most common LED TV problem ever encounter. Discoloration is not easy to distinguished by a normal eye if the problem is mild. But sometimes it comes really visible. Therefore, if your not really sure or have a doubt about your LED TV color call the TV brand after sales service hotline and request for a visit.

Screen discoloration is not a problem you want to ignore with, it might become a serious problem after a while. If this symptom persist, immediately call the after sales service and ask for replacement.

However, if you think your LED TV is not covered with warranty, better to buy brand new one. Somehow, a second hand screen replacement is also good sometimes but don’t expect it to last long.

Flickering Display

It’s Christmas, oh I am sorry it is not, this is no Christmas lights. It is a flickering display of defective LED TV. Sometimes people believe that it was happening because, the electricity is fluctuating which is not a reason.

Flickering LED TV display is due to a defective power supply. Sometimes it flicker because of a defective back-light IC or blown out capacitors. You can also use multi-meter to check the output current going to the main-board if it correct as written on the PCB then the culprit was the back-light.

If you want to same some money from check up, here is a DIY guidelines on how to check if the culprit is your power supply or a back light. To do this, check your power supply board first and locate the power IC or any blown capacitors or resistance.

Dismantling a LED TV panel is not easy and it need an experience technician to do that. Therefore, call your local to do the repair.

However, if this symptoms persist and your LED TV is still in warranty period, you must call a TV brand after sales service and ask for a technician to replaced those parts and electronic component for you.

Take note, if your TV is still in warranty period, don’t ever think to troubleshoot it by yourself. Else, your warranty will be declared void.

Lines on Screen

Have you ever experience a problem such as the following “while you are watching your favorite TV program, for no reason you have notice a colored horizontal or vertical hair line across the LED TV screen”. Or likewise a vertical or horizontal colored bar lines all over the LED TV.

This is a really serious problem that need an immediate action. If you’ve encounter line on screen problem, the best thing you can do is to call immediately the LED TV after sales hotline number to avail your warranty. However, if your LED TV with line on screen lapses the warranty period, better to buy new one.

The cost of repair for line on screen problem is really high, usually 80% of it’s cash price. For example, if you buy that LED TV for $100, the panel price will be sold $80.00 to you by brand service center. However, if you find one from LED TV repair shop a second hand panel somehow is better. You may get it for much lower price.

But the second hand LED TV replacement panel will last shorter than the brand new one. Therefore, if the price is of brand new LED TV and a second hand LED TV panel replacement not much different in price, better to buy a new LED TV.

Line on screen sometimes is due to corrosion that built on screen metal frame. Corrosion on metal frame is cause buy water damaged, animal waste or dead insects. Line on screen problem is very common to all LED TV brand across the globe.

Moving Line on Screen

Moving line on screen is not similar to line on screen, because it moves. This LED TV problem comes either in a form of horizontal or vertical lines. But unlike line on screen it is more ticker and wider. Sometimes it will covered the whole LED TV display or just a half.

If this symptoms persist in your LED TV set, call your TV brand customer care hotline to avail your warranty and get repaired. However, if your warranty period is already lapse, moving line on screen has a higher chance to get repaired and has a lower cost.

Local TV technician can also apply some remedy for lower cost but don’t have to expect that it will last long.

Usually, mowing line on screen problem is cause by a defective T-Con board. Other symptom of defective T-Con board is changing colored bar lines. Sometimes an intermittent bar line, which is sometimes the line is visible then it goes away.

Four Faded Bar Lines

Any kind of line that appeared on your LED TV, either it’s faded or sharp is a sign of defect. The newly encounter defect among the Android TV’s are the Four Faded line. The cause of this problem is due to the mainboard defect.

Therefore, if this symptoms persist, you should call the LED TV brand after sales service right away and asked for replacement mainboard replacement. Otherwise, if your unit is already beyond the warranty period buy a replacement mainboard to solved it.

This four faded bar lines is really confusing, some technician consider it as a panel problem which is wrong, rather it is mainboard. But most of line on screen problem is panel defect.

Aging Mode

Upon opening your LED TV instead of your favorite TV program a switching color green, blue, red, white and black greets. Then you think it might just be a little error and you decide to turn restart it. But upon opening your LED TV displays the same switching color green, blue, red, white and black.

The switching color green, blue, red, white and black is known as the aging mode. The cause of this LED TV problem is by an accidentally press factory default combination in your TV remote to initiate the aging mode. Or either a software glitch.

If this symptom persist ( switching color green, blue, red, white and black ) in your LED TV, don’t hesitate to call the TV brand after sales service. your LED TV main-board is needed to be replaced.

But if you think that your LED TV that is suffering an aging mode problem is an out of warranty unit, try the following DIY to help you save from repair cost. Here you need to have the original remote control of the LED TV. On your remote, press exit or back. If it works that way congrats you save some cash.

However, if that DIY guide doesn’t help you. Try to look for a new mainboard replacement somewhere else and change it. Buying a new mainboard is far cheaper than buying a new TV set. Therefore, try to find a new motherboard from your local TV shop or from online seller.

No Display with Sound

Upon switching the TV on, the on light indicator turn over, however, the logo doesn’t show up. Then in a few more second you only hear the sound but no images came out the screen. Then you think it is just a software glitch because the last your TV is still working fine. You’ve restarted it and the same problem persist.

If you experience a no display with sound LED TV problem, call the TV brand after sales service immediately and ask for assistance. If your TV is covered with warranty period, you might get a new replacement. Otherwise, the cost of repair is either low or high depending of it’s problem.

This symptom (No display with sound) is either TFT problem or busted backlight. To save some few consultation fees, here is the Do-it-yourself guide to check if it is a back-light or TFT.

Plug in your LED TV to power supply, turn it on and lightly press the screen. Remember to much force applied will break your LED TV glass. If there is a visible light appears while you lightly press the screen then the problem is your LED TV TFT. It’s repair is costly better to buy a brand new.

However, if you can find a second hand LED TV panel from local TV repair shop, then I think you will save some but don’t expect it will last long.

For the backlight problem the Do-it-yourself is almost the same. Plug the LED TV to the power source, turn it on and go near the TV screen. If you see a dim images that is visible when you get near the LED TV Display then, the LED TV backlight is defective.

TV Back-light is easy to repair but to dismantle the whole screen is somewhat critical. If you do not know how to do it better call a TV technician.

Auto On and Auto Off

You afraid to stay alone in your house now. Because, one day you left your LED TV on standby mode. And before you leave the house, you make sure that no one is left behind and the door is locked. But in a few minutes, you came back to get your purse in living room and you notice that your TV is open. It looks like there is something in the house except you.

Then you just ignore it, since your in a hurry and need to go out. Like what you did before, you just put that TV into standby mode and locked the door. After a couple of hour, you came back home and discover the TV is turn on.

Your heart pounding really hard by now and feel ghostbum. You feel that your not alone and feel someone is watching you. Your imagination working really hard.

The culprit in this situation you afraid of is not a ghost or unwanted spirits. There is no paranormal activity. The culprit might be your LED TV mainboard or it’s software. Sometimes a set timer will do.

To troubleshoot, here is a DIY guide. If you have an access where to get your LED TV software try to update it or reinstall. If the problem refrain to shown then it is a software.

But if you do software update and nothings happen, you might want to check your mainboard. Usually, the culprit is found on it’s main IC. Replace it will help you solve this problem. However, main IC replacement needed an expertise else you will just damaged the mainboard.

Therefore, if your experience this problem and your LED TV is still covered with warranty period. It is advisable to call the LED TV brand after sales service and request for a visit. They might just replaced the whole mainboard to fixed it.

Hang on Logo

One morning, you turn on the TV but it wasn’t work well, something’s wrong. It just not come over and remain on Logo. You’ve restarted it but a couple of minutes pass nothings change. It just hang.

Hang on logo usually is due to a defective software or mainboard. Like auto on and Auto off, hang on logo is easy to repair if you have access to the software. Otherwise better to call the LED TV after sales service and asked for assistance.

It is possible for them to replaced the whole mainboard kit or just update the software. However, if your unit is already out of warranty, buying a new mainboard is the only option you have. But get a copy of software will save you a lot.

No sound with display

This kind of problem is rare to happen but it does. When you turn on the TV it come over but no sounds is coming out. This usually a speaker problem or main-board problem.

To troubleshoot, use multi-meter and measure the output from the mother board going speaker. If the result doesn’t much to the printed output then it is the mainboard otherwise speaker need to be change.

To point out the exact culprit on LED TV mainboard component with multi meter check the fuse and audio IC. If the fuse is blown out replace it with new one as well as then audio IC. However, if you find fuse and audio IC is good, then the culprit was the main IC.

For warranty covered LED TV’s call your after sales service and asked for technician to do the job. However, if your unit is out warranty, buying a new mainboard or speaker will solve the problem.

Standby Only

Yesterday before I fall asleep I remember my LED TV is working but now I can’t turn it on using remote or key button. The standby light indicator come over but the TV can’t turn over.

The standby only problem is also common to all LED TV brand. It is a sign of defective LED TV mainboard or software.

Therefore, if your LED TV is still in warranty period then call immediately the support and asked for home service. However, if the unit is out of warranty, consider to buy a new mainboard replacement which is I think available from your local repair shop or brand after sales service centers

Another option is software re-installation but it wont 100% works, if you find the mainboard is still good and doesn’t have any blown out components then software will do. However, the main IC may also be a culprit.

Dim Backlight in one portion of TV

I just watching a few hours ago and now somethings weird is happening. When I plug my LED TV into the power source, it automatically lit from the background even I didn’t press the “power on” button on the remote or the power key button of the TV.

Light came out but no images, no sound, just nothing. But when I try to press the power on button from my LED TV Remote control, TV come over but some portion seems to be dim.

The culprit of dim light in one portion is the TV power supply. If this symptom persist, call your LED TV service center near you and asked for replacement. However, if your unit is beyond warranty period, buy a working power supply and replace it.

A new power supply is available from your brand service centers for a lower cost.

No Power

No power is one of the most common problem of TV. The symptoms is obvious, light indicator won’t came up when you plug it into the power source.

If your LED TV is still covered within warranty period, call the service center and asked for replacement. Commonly, in this kind of problem, technician replaced your power supply board.

However, if your TV is out of warranty, buying a new power supply board will solve this problem. Power supply board is comes available to your LED TV service centers. But if you don’t find one, a universal power supply will work well too.

Missing pre-installed application

Missing YouTube app, missing Facebook app, missing Netflix app, missing browser app, and etc. All missing app is cause by either an automatic update or by the user itself.

I could say it cause by an update because some update will removed an old version of software. The other culprit is a user accidentally uninstalled the software.

This problem is the easiest to be repair, if you want to restore all those per-installed application, then reset the LED TV into its factory default state.

To do that, you should have an access to it’s factory settings. But the brand service center will probably not give the combination code to access it to you, that’s your only problem.

Therefore, call the service hotline and ask for an assistance. If your LED TV is still covered with warranty, then you got the service for free. Otherwise, you need to pay for the labor which is I think an around $10.00 only.

TV Can’t connect to speaker via Bluetooth

One common problem is a Bluetooth connection. Symptoms are, it can’t search the device or can’t connect into other Bluetooth devices such as speakers. This is really frustrating among LED TV user.

The most common culprit on this kind of problem is all about compatibility issue between devices.

But sometimes the main board or the Bluetooth adapter inside the unit. If this the problem is incompatibility, a chance of being get repaired will fall to 0% unless they will update the software with the a new firmware.

But if the problem is the main board or the Bluetooth adapter, a replacement of a main-board and Bluetooth adapter will solve the problem.

Therefore, if this symptom persist on your LED TV, call right away the after sales service centers to get a help. Schedule a home service and request for a replacement of a new component.

However, if this symptoms arises beyond your warranty period, the problem might be the main board or Bluetooth for sure. Because, the compatibility issue will be notice right the first time you buy the LED TV, right the time you unboxed it.

TV Can’t connect to smart phone

Another common issue arising in the LED TV nowadays are the compatibility issues. Some TV especially those from Chinese technology has this issue. Skyworth, TCL, Hisense, DeVant, Pensonic, EZY, Nova and other Chinese brand are among those brand who suffers compatibility issue.

The most recent problem those brand have encounter are the sharing screen from smart phone to LED TV. Besides, iOS doesn’t have a chance to share screens with most of this brands.

The good news is, this problem persist the time you unboxed the unit. Therefore, even in selling area, you could surface it by trying this feature.

TV Can’t connect to Wi-Fi or Access point

If your LED TV has a hard time to connect to the access point or wi-fi, the most common culprit of this issue are; compatibility issue, defective LED TV Wi-Fi adapter, defective main board, or obsolete LED TV firmware

For the compatibility issue, the problem will surface right the time you unboxed it. Update the software and firmware of the unit will solve this problem.

For the defective LED TV Wi-Fi adaptor, an experienced technician is needed. Because, they need to dismantle the LED TV and replaced it.

Likewise, if the defect is found to be the mainboard, an experienced technician is needed. Like with the installation of new Bluetooth adapter technician also need to dismantle the LED TV to install a new mainboard.

While if the problem is found to be the obsolete firmware, then this probably can do by you. Somehow, this TV brand made this firmware available online with no brainier step by step guide.

Countdown Timer Pop out then the TV turn off

This is not a usual problem and might not encounter before. This is new to LED TV industry and the infected are only the Android Smart TV’s. At the moment, this problem surface to most Chinese TV technology, Skyworth, TCL and the few other brands are among them.

The symptoms of this problem as follows; while you enjoying watching your favorite TV program or movie played from USB flash drive. For no reason a number appears in your screen and starts the countdown. When it reach 0 the TV turn off.

The said countdown has no chance to be cancelled. It doesn’t seems to respond in you command through remote control. Even you press cancel button, ok button or back button, the countdown continues.

If you encounter this problem, you may call the after sales service support and ask for assistant or replacement of the LED TV. The cause of this problem is yet to determine. Somehow, a mainboard replacement will solve the problem.

This problem has been surface a few months ago and continue to balloon.

Distorted Sound

Distorted is might due to defective LED TV mainboard, speakers or software. To determined the culprit an experienced technician is needed to check it. But the first suspected component was the mainboard therefore a technician need to determined if the output from mainboard going to speaker is correct. If the output is correct then the speaker might be the culprit.

Using the same technique, a technician will check the speaker, if the diagnosis was correct then it is a software problem.

If you suspected a software to be the culprit, then try to update it. But if it doesn’t work, try to change the mainboard or the speakers. It is somehow a no brainier guide.


Everything You Need to Know: TV Technology and Terminologies

Basic TV, Digital TV, 2K Smart TV, 2K Android TV, 4K Smart TV, 4K Android TV, OLED TV & HDR TV, sounds great but more confusing, right? Therefore, before we proceed we will try to define each TV category in the most simplest term and easy to understand.

What is a Basic TV?

  • It is a type of TV commonly use for watching TV broadcast program.
  • It can play sounds, music videos and movies via use of USB.
  • Commonly, the resolution for this type is HD ready to FHD.
  • For the size, it ranges from 24-43”.
  • Interfaces includes USB, VGA, HDMI, MHL, earphone, RF, RGB, composite and audio jacks.

What is a Smart TV?

  • Has the functions of a Basic TV.
  • Has the capability to surf in the internet.
  • Interfaces includes USB ( USB 2.0 and USB 3.0), MHL Cable, VGA, HDMI, earphone, SPDIF, channel connector, RGB, composite audio jacks and additional LAN IN connection.
  • For the size, Smart TVs started from 32” and above.
  • Resolution started from HD to UHD.
  • Uses wireless connection called the Wi-Fi.

What is an Android TV?

  • Has the functions and features of a SMART TV.
  • Aside from using a software, android TV uses Android OS for its system.
  • It has a built-in memory that allows the user to install applications that can be used even on offline mode.
  • Android TVs are not virus prone as opposed to the popular belief. Android TVs can only read APK applications.

What is a Digital Signal Processor TV?

  • It can be Basic, Smart or Android TV.
  • It has 3 types: DVB, ATSC and ISDB-T.
  • ISDB-T is what the Philippines using.
  • The highest resolution that it can support is FHD.
  • The medium of receiving the signal is “T” which stands for “terrestrial” using an antenna .
  • It has an additional feature called the PVR (Personal Video Recoding) and EWBS (Emergency Warning Broadcast System).

What is a PVR or Personal Video Recording?

A good feature of the ISDB-T Digital TV that allows the user to record the program with the help of a USB or HDD. can only be used if the available signal in the area is digital. Recording can be done whether the TV is on or off(standby mode) however the time should be set before turning off the TV.

What is an Emergency Warning Broadcast System?

A system wherein the government has an access to a certain area to give an advisory like calamities including typhoon, earthquake, tsunami and the like. As of the moment, the standard of EWBS here in the Philippines is still not yet finalized. So the strict implementation here in the country can be expected in the near future.

What are he Digital TV Standards

Different digital TV standards in the world:

Europe:
DVB
According to the transmission medium:
DVB-S (Satellite)
DVB-C (Cable)
DVB-T (Terrestrial)

America:
Broadcasting-Terrestrial Standard: ATSC
Satellite/cable adopts European standard: DVB-S/DVB-C

Japan:
Broadcasting-Terrestrial Standard: ISDB-T
Satellite/cable adopts European standard: DVB-S/DVB-C

What is a Digital TV Standards here in the Philippines?
Philippines to adopt the Japanese Technology digital signal known as ISDB-T or the “Integrated Services Digital Broadcasting-Terrestrial”.

What is an Analog Signal Processor TV?

  • It can be Basic, Smart or Android TV.
  • It has 3 types: PAL, SECAM and NTSC.
  • NTSC is what the Philippines using.
  • The highest resolution that it can support is SD.
  • The medium of receiving the signal is “T” which stands for “terrestrial” using an antenna .

Analog TV Signal Formats

  • Different countries(areas) use different analog TV signal systems.
  • PAL(PAL D/K, PAL I, PAL B/G)625/50i
  • China, Vietnam: PAL D/K
  • Britain, HK: PAL I
  • Germany, Australia, Southeast Asia countries: PAL B/G
  • America, Japan, Canada, Taiwan, Philipines, etc.: NTSC 525/60i
  • France, Russia, Eastern Europe: SECAM 625/50i

Common TV Technical Terminologies

In this section we will try to find out and try to define some sales person technical words.

Pixel:
The smallest element or the basic unit that builds up an image in the screen. It is derived from the two words “Picture” and “Element”. It can sometimes refer as “dots” or “pel”. It is the smallest controllable element of a picture represented on the screen. Therefore, the more the pixel the clearer the picture is.

Resolution:
Refers to the total number of pixels in an image. It is expressed in two set of numbers which are the width and height. See figure below;

Hertz:
A unit of measurement (Hz) to describe frequency. One Hertz equals one cycle per second. In video, Hertz is used to describe a frame rate in frames per second.

Frequency:
Refers to the speed of transition of one frame to another. Its unit of measurement is express in Hertz (Hz). This is also known as the frame rate.

Response Time
-(unit: millisecond or ms) refers to the time that a generic system or functional unit takes to react to a given input.
E.g. Switching from one local channel to another.

Illustration of TV quick response time and TV Slow response time.

Viewing Angle:
Refers to the maximum angle at which a display can be viewed with acceptable visual performance. The higher the viewing angle means the clarity can be viewed even watching on the side of the TV. It can be measured horizontally or vertically.

An illustration of TV wide viewing angle and narrow viewing angle.

Viewing Distance:
The suggested distance of a viewer from the TV to appreciate the clarity of the graphics being played in the screen. Viewing at a nearer distance might result to noticing the pixels.

Suggested viewing distance to appreciate TV clarity.

Aspect Ratio:
Aspect Ratio of a Display is the proportional relationship between the width of a display and its height. The aspect ratio is expressed as two numbers separated by a colon (x:y). Current common aspect ratios for displays are 5:4, 4:3, 16:10 and 16:9.

Common aspect ratios for TV Displays

Types of TV According to Display Technology

CRT TV:
A term which stands for Cathode Ray Tube. A type of TV that uses a vacuum tube and a fluorescent lamp to produce images. This is already an obsolete or outdated type of TV.

CRT TV

PDP TV:
A term which stands for Plasma Display Panel. It uses ionized gasses between two panels of glass to produce images. This is already an obsolete or outdated type of TV.

Actual Plasma TV

LCD TV:
A term which stands for Liquid Crystal Display. It filters the light coming from its backlight to produce an image. The filter is called the “shutter-filter” and this produces “sub-pixel”. This “sub-pixels” blend together to produce pixel. The shade of color is controlled by changing the relative intensity of the light passing through the sub-pixels. It was initially commercially released by the year 2007.

lcd tv actual looks

First Generation LCD TVs have backlight called CCFL ( Cold Cathode Fluorescent Lamp. ) Advantages of LCD TVs over CRTs and PDPs are Lower Power Consumption, Slimmer and Lighter.

LED TV:
A term which stands for Light Emitting Diode. It is the 2nd generation LCD TVs but marketed as “LED TV” due to its LED backlight. It also uses LCD panel and same technology to produce images.

Advantages of LED TVs from LCD TVs:
1st Slimmer Design – This is due to its backlight.
2nd Lower Power Consumption – This is due to its backlight.
3rd Better Picture Quality- Dimming can be controlled thus giving an advantage in watching dark scenes. Brightness can also be controlled since LED backlight are easier to control.
4th Longer Lifespan of Backlight – LED lights have a lifespan of 100,000-120,000 hours compare to the 50,000-60,000 hours for CCFL.

OLED TV:
A term which stands for Organic Light Emitting Diode. Unlike a typical LED TV, OLED does not need a backlight. It uses a thin film which is made up organic material which is the carbon. This organic film has the capability to produce light when an electricity is supplied.





Types of TV According to Display Resolution

SD TV (Standard Definition)

SD TV resolution is 640 × 480 pixels (width x height) and aspect ratio of 4:3. This resolution is applicable for TVs with the size of 14 inches to 24 inches. It is commonly installed with the late CRT TV’s called as 480p TVs. At the moment Standard Definition is become an obsolete resolution.

HD TV (High Definition)
HD TV’s is more clearer than SD, it’s resolution is 1280 × 720 pixels (width x height) and aspect ratio of 16:9. High Definition can only be appreciated for TVs with the size of 24 inches to 40 inches. HD TV’s is also known as 720p TVs. However, it has two variations that makes confusions, the HD and the HD ready. The difference lies on the processing of signal through the use of antenna.

FHD TV’s (Full High Definition)
FHD TV’s resolution is 1920 × 1080 pixels (width x height) and aspect ratio of 16:9. Full High Definition can only be appreciated for TVs with the size of 40 inches to 50 inches. FHD TV’s is also called as 1080p TVs. Somehow it’s more clearer than SD and HD TV’s at some point. Because, if you play a low quality video on this kind of screen, I assure you, you really don’t like the result, it’s blurry or pixelated.

UHD TV (Ultra High Definition)
UHD TV’s resolution is 3840 × 2160 pixels (width x height) and aspect ratio of up to 16:9. Its camera sensor equivalent resolution is 8.3 MP and 4 times the resolution of FHD. Ultra High Definition is best appreciated for TVs that comes with the size of 55 inches and above. UHD TV’s is also known as 4k TV’s.

8K UHD TV’s (8K Ultra High Definition)
As of the writing 8K UHD TV’s is currently the higher version of Ultra High Definition. It’s resolution comes with 7680 x 4320 (width x height) and aspect ratio of up to 16:9. Its camera sensor equivalent resolution is 33.2 MP and 4X the resolution of UHD and 16X of FHD. 8K Ultra High Definition is best appreciated for TVs with the size of 85” and above. 8K UHD TV is commonly known as 8K TVs.

Types of TV According to Backlight Arrangement

DLED TV (Direct)

  • It can be a Basic, a Smart or an Android TV.
  • Physically, it’s thicker than an ELED TV. Thickness is due to the presence of backlight.
  • Power consumption is generally HIGHER than 20-30% .
  • Have an enhanced performance on the dark scenes due to the better control of the backlight.
  • Graphics are more brighter due to its better control of the backlight.

ELED TV (Edge)

  • It can be a Basic, a Smart or an Android TV.
  • Physically, it’s thinner than a DLED TV. Lights are placed on the edge of the frame.
  • Power consumption is generally LOWER than 20-30%.
  • Ideal for wall mounting .
  • ELED TV can still produce good quality of light due to the help of its “diffuser” that scatters the light evenly all over the screen.

Types of TV Panel General Classification

VA Panel (Vertical Alignment)

  • Vertical Alignment Panel is commonly known as the soft panel.
  • An obvious watermarks can be seen when you touch, lightly press or tap the panel.
  • VA Panel usually comes offer a wide viewing angle of up to 170 degrees.
  • VA is usually the best choice when it comes with colored images.
  • VA Panel is commonly seen on the following LED TV sizes; 14 inches, 19 inches, 24 inches, and 40 inches LED TV.

IPS Panel (In Plane Switching)

  • In Plane Switching panel is commonly known as the hard panel.
  • No to slight watermarks can be seen when you touch, lightly press or tap the panel.
  • IPS comes with more wider viewing angle of up to 178 degrees than VA Panel.
  • IPS is usually the best choice when it comes with on dark images.
  • It usually intalled on the following LED TV sizes; 32 inches, 43 inches, 50 inches, 55 inches and higher.

TV Terminal and Port

USB Port
USB port (either USB 2.0 or USB 3.0) is where in you can plug your USB drive to watch movies and videos, play music, view photos as well as read documents.

What is the difference between USB 2.0 and USB 3.0?

  • USB 2.0 comes in color either white, black or gray. While USB 3.0 is blue.
  • USB 2.0 comes in 4 pins. While USB 3.0 has 9 pins. The is the reason why USB 3.0 is much faster than 2.0.
  • USB 2.0 transfer speed is 480 megabit per second. While USB 3.0 transfer speed is 4,800 megabit per second.

HDMI (High Definition Multi-media Interface)

  • Connect HDMI Input signal from signal source such as DVD.
  • It is the first and only industry-supported, uncompressed, all-digital audio/video interface.
  • By delivering crystal-clear, all-digital audio and video via a single cable, HDMI dramatically simplifies cabling and helps provide consumers with the highest-quality home theater experience.

Composite Video

  • Is an analog video transmission (no audio) that carries standard definition video typically at 480i or 576i resolution.

Component Video (a.k.a YPbPr or RGB)

  • By splitting the signal into three separate cables by delivering color and luminance through their own individual channels.
  • A component cable delivers a great picture with a minimum of interference.

S/PDIF (Sony/Philips Digital Interface Format)

  • Is a type of digital audio interconnect cable used in consumer audio equipment to output audio over reasonably short distances. The signal is transmitted over either a coaxial cable with RCA connectors or a fibre optic cable with TOSLINK connectors.

Earphone Jack

  • Earphone or 3.5 mm jack, it is also termed a Phone Connector (Audio), audio jack, phone jack, phone plug, and jack plug. Specific models are termed stereo plug, mini-stereo, mini jack, headphone jack, microphone jack, tiny telephone connector, bantam plug.
  • It is cylindrical in shape, typically with two, three or four contacts. Three-contact versions are known as TRS connectors, where T stands for “tip”, R stands for “ring” and S stands for “sleeve”.

RF IN (Radio Frequency)
Connect a coaxial cable to receive signal from the antenna or cable. The global TV system in Philippines is NTSC.